Case Study
Wismettac Foods Implements Ship&co for Business Streamlining and Achieves Approximately 3 Million Yen in Annual Cost Savings
"From reducing logistics costs for invoice issuance to streamlining in-house operations, Ship&co has made it happen."
Established in 1912 in Kobe, Wismettac Group operates as a trading company with a mission to "bring the world's food to Japan and Japan's food to the world," contributing to the internationalization of food culture. As part of its global e-commerce endeavors, the company provides a fruit gift delivery service connecting 'Japanese residents in the United States' with 'families in Japan.' Additionally, they operate a Japanese food mail-order service offering 'something a little special' within the United States.
Since 2019, Wismettac Foods has integrated Ship&co's API service into its operations to enhance efficiency and achieve cost reduction in logistics management.
Challenges Faced by Wismettac Foods
Shipping label issuance was outsourced to other companies, incurring additional costs.
The e-commerce business's entire operation could not be managed within one system.
Managing customized cargo became challenging due to multiple shippers.
Decision to Implement Ship&co's Shipment API
With over 40 shipping points throughout Japan, Wismettac Foods needed a solution that could integrate its in-house system with Yamato Transport, aiming for cost reduction and streamlining operations from order receipt to shipping. The decision to implement Ship&co's Shipment API was influenced by the following reasons:
High flexibility in support.
Proficiency in cross-border e-commerce.
Compatibility with major shipping carriers.
Cost-effective pricing plans.
Effects of Implementing Ship&co's Shipment API: Creating a Unified Platform for Seamless Delivery Operations
Introduction of Ship&co's Shipment API has allowed Wismettac Foods to manage the e-commerce business's entire operation on a single platform.
Key benefits include:
Reduced In-house Workload:
Streamlined invoice issuance from the in-house system to each shipping point.
Annual Cost Reduction:
Approximately 3 million yen in annual cost savings by eliminating outsourcing invoice issuance fees and invoice sending costs.
This enhancement in the 'Delivery' process of the e-commerce business has facilitated a focused approach to core business activities.
Utilization of Ship&co's App
On September 26, 2023, Wismettac Foods launched the online store 'Ikigai Fruits,' targeting American customers to provide Japanese fruits. 'Ikigai Fruits' accepts orders for Japanese-produced fruits based on demand and, leveraging the company's trading expertise, ships to the United States in fixed order quantities. Operating the Shopify store in collaboration with the Ship&co app, 'Ikigai Fruits' ensures a seamless B2C delivery experience for American customers.
Future Plans
Wismettac Foods Corporation aims to expand its services to international customers, providing access to Japanese fruits beyond the United States. The company plans to reintroduce Ship&co, exploring new sales channels and embracing the opportunity to further enhance its global reach.
